Fair use policy
Your Tuckamore plan is built for a household. Game, create and run your home lab at full speed, all for one flat price. Here is the room your plan includes, how we measure it, and what happens beyond it.
Built for your household
One plan serves one home and everyone in it. Use it the way your household does, from gaming to creating to building your home lab.
Hosting at home
Run services from home within this policy. Your home's static IPv6 /48 is yours for the life of your service.
By default, your router reaches IPv4 sites automatically over the IPv6 network. To host over IPv4, ask for the static IPv4 add-on, a /32. We add it on request by email.
Full speed for every burst
Burst to the full speed of your line as part of everyday use. Your line runs at 3 Gbps, and at 8 Gbps once the fibre to your home is ready for it. Your plan steps up at the same price.
What your plan covers
Your window is a rolling 30 days, so it always holds the latest 30 days of traffic on your line. We look at download and upload, and measure the busier of the two.
| What we measure | What your plan covers |
|---|---|
| Window | A rolling 30 days |
| Direction | The busier of download and upload |
| Average traffic | 50 Mbps, about 16 TB |
| Traffic above 1 Gbps | 5% of the window, about 36 hours |
Average traffic
Your plan covers an average of 50 Mbps in the busier direction across the 30 days. That comes to about 16 TB.
Traffic above 1 Gbps
Your plan covers traffic above 1 Gbps for 5% of the 30 days. That gives you about 36 hours of traffic above 1 Gbps, up to the full 3 Gbps of your line.
When traffic goes past your plan
When your traffic goes past what your plan covers, these steps follow:
- First, you receive a written notice 14 days or more before the line closes.
- Then a second notice reaches you 24 hours or more before it closes.
- Finally, the line closes.
On the 24-month plan
If the line closes before the router becomes yours at the end of month 24, pick one of these:
- Send it back, still working, within 30 days, and you're all set.
- Or keep it for what's left of its value: $399 × months remaining ÷ 24. Months remaining is 24 minus the month the line closes in, so that month counts as used.
Questions about a notice? Email us.
One flat price
Your plan is $130 a month, plus tax. Your $130 covers all the traffic this policy includes, and the same $130 applies once your line steps up to 8 Gbps.
Prices in Canadian dollars.
How we measure
To apply this policy, we count how much traffic your line carries. The privacy policy explains how we handle your information.
Questions
Email support with your service address, your account email, and your question.
Read the full terms, or browse common questions.